Lediga jobb iDeal of Sweden i Norrköping

Are you passionate about management, sales, marketing, and influencers? Are you a self-driven and ambitious person with a business mindset? iDeal of Sweden is looking for an Influencer Marketing Manager. In this role, you will be overall responsible for the profit and loss for 3 teams in the influencer marketing organization, working tightly with Team Leaders and reports to Head Of Influencer Marketing. Your primary focus is on how to develop the team's sales results.

Areas of responsibility & Working Tasks/projects

• Responsible for the P/L for 3 teams in the influencer marketing organization. This includes collaborations (paid & micros or micro/paid) and optimization of campaigns
• Responsible for recruitments for the team and overall responsibility for personnel in the teams
• Set and adjust budget-, sales- and collaboration targets in order to reach sales and goals
• Being up to date with trends in the industry and not afraid of trying new things.
• Responsible for the team performance with the Team Leads reporting directly to the role.
• Work cross-functionally across different departments
• Work closely with Head of Influencer Marketing to drive innovation, automatization and set strategies for different markets.
• Assist Head Of Influencer Marketing in different projects and stand-in for important meetings with senior management
• Assist with local and global events

Essential Characteristics

• At least 2 years of experience from working with Influencer Marketing
• Management experience
• Great interest in social media and has a commercial mindset
• Works well in a rapidly changing and fast-moving environment.
• Hands on with the ability to work independently
• Customer-focused, results-oriented and brand-addicted
• Is well organized with close attention to details.

What we offer
Being part of one of the fastest-growing companies in Sweden with a unique chance to impact your own market. We offer you a key role within the young and innovative company where everyone works and gets along as a team. You can not only grow your career with us but also draw the future of the influencer team if you are up for making real changes. For the right person, there will be exciting opportunities to grow your career within the field as well as create your own tasks.

iDeal Of Sweden is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. This is the chance to be a part of a company in the midst of hockey-stick growth. The opportunities to grow within the team are there—you just have to work hard and commit to the team’s tactical objectives.

If you have questions about the position, you are welcome to email Head of Influencer Marketing: [email protected]. Please note that we do not accept job applications through email.

The position is a full-time position and will be filled up during the Spring/Summer. Visa mindre

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrköping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

For our upcoming peak season, we are now looking for 5 more stars to join the evening shift in our sales and customer service team.

The persons we are looking for are service-minded, responsible, structured and flexible. You will be working towards high set goals so it is important that you don’t easily get stressed and always keep a positive attitude.

Main responsibilities

• Provide service for our international customers
• Customer service and sales via mail and live chat
• Handle complaints and returns

Requirements for the role

• Fluent in Swedish and English
• At least 2 years of relevant work experience
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Extra/hourly during October and November. Full time during peak season (15/12-19/1).
Working hours: According to schedule (normally 18:00-01:00)

You will be based in our head office in Norrköping. You will report to our Customer Service Manager. Please send your application as soon as possible as we are reviewing them continuously Visa mindre

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrköping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

For our upcoming peak season, we are now looking for 5 more stars to join the evening shift in our sales and customer service team.

The persons we are looking for are service-minded, responsible, structured and flexible. You will be working towards high set goals so it is important that you don’t easily get stressed and always keep a positive attitude.

Main responsibilities

• Provide service for our international customers
• Customer service and sales via mail and live chat
• Handle complaints and returns

Requirements for the role

• Fluent in Swedish and English
• At least 2 years of relevant work experience
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Extra/hourly during October and November. Full time during peak season (1/12-19/1).
Working hours: According to schedule (normally 18:00-01:00)

You will be based in our head office in Norrköping. You will report to our Customer Service Manager. Please send your application as soon as possible as we are reviewing them continuously Visa mindre

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrköping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

For our upcoming peak season, we are now looking for 5 more stars to join the evening shift in our sales and customer service team.

The persons we are looking for are service-minded, responsible, structured and flexible. You will be working towards high set goals so it is important that you don’t easily get stressed and always keep a positive attitude.

Main responsibilities

• Provide service for our international customers
• Customer service and sales via mail and live chat
• Handle complaints and returns

Requirements for the role

• Fluent in Swedish and English
• At least 2 years of relevant work experience
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Extra/hourly during October and November. Full time during peak season (1/12-19/1).
Working hours: According to schedule (normally 18:00-01:00)

You will be based in our head office in Norrköping. You will report to our Customer Service Manager. Please send your application as soon as possible as we are reviewing them continuously Visa mindre

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrköping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

For our upcoming peak season, we are now looking for 5 more stars to join the evening shift in our sales and customer service team.

The persons we are looking for are service-minded, responsible, structured and flexible. You will be working towards high set goals so it is important that you don’t easily get stressed and always keep a positive attitude.

Main responsibilities

• Provide service for our international customers
• Customer service and sales via mail and live chat
• Handle complaints and returns

Requirements for the role

• Fluent in Swedish and English
• At least 2 years of relevant work experience
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Extra/hourly during October and November. Full time during peak season (1/12-19/1).
Working hours: According to schedule (normally 18:00-01:00)

You will be based in our head office in Norrköping. You will report to our Customer Service Manager. Please send your application as soon as possible as we are reviewing them continuously Visa mindre

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with main offices in Stockholm and Norrkoping. We have local offices in four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for an Assortment Manager who will be responsible for the product creation and assortment development at iDeal Of Sweden. As our Assortment Manager, you will continue to develop our global product strategies and make sure that our assortment is commercial, right on trend and the best within our category. You will lead iDeal Of Sweden’s product development team, be reporting to Head of products and work cross-functional between departments. The right candidate shall execute the product and assortment strategies in line with the company’s commercial strategy, design vision and pattern.

Your responsibilities:

• Overall responsibility to lead and develop iDeal of Sweden’s product & design department.
• Set clear assortment strategy, together with Head of Products, that involves collecting data, evaluate and prioritize opportunities, define requirements and align roadmaps.
• Lead the product team in creating the best possible assortment meaning to motivate, develop, clarify expectations, identify talent and work with competence development.
• Being up to date with trends to identify business opportunities for new products together with the product development team.
• Be the link between departments such as marketing, design, logistics and sales team to make sure the collection development is delivered on time to enable other departments to meet their deadlines.
• Highest responsible for the collection planning process including creating timelines, prioritizing tasks and follow-up towards the product development team.
• Responsible for delivering monthly reports regarding product development, trend and competitor analysis as well as other KPIs.

Requirements:

• 5+ years’ experience of a similar role, preferably within the fashion industry
• A relevant degree in business admin or similar
• Strong sense of fashion and awareness of global trends with the ability to make your own analyzes.
• Thorough understanding of design & development process from inception through production.
• 2+ years of leadership experience
• Excellent communicator and a team player
• Multi-tasker with an ability to manage multiple projects
• Must be able to multi-task in a fast-paced environment
• Fluent in Swedish and English

How to apply:

Please send your application as soon as possible as we are reviewing them continuously. The position is a full-time position and you will be placed in either Norrköping or Stockholm.

If you have questions about the position, you are welcome to email us at [email protected]. Please note that we do not accept job applications through email. Visa mindre

iDeal of Sweden is now looking for a Team Leader for our Sales & Customer Service Team in Norrköping.

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

You will be part of the customer service team. In addition to managing customers through our various sales channels, your main tasks will be:

• Supporting Customer Service Manager
• Scheduling our staff
• Responsible for staff pool with part-time employees.
• Coaching of the customer service team
• Manage any conflicts from a leadership perspective
• Ensure that the team focuses on customer needs and maintains the company's high quality and standards.
• Ensure that the team works towards clear goals, focus and purpose
• Responsible for following up the team's sales and other KPIs.
• Keep scheduled reconciliation meetings each week individually.
• Continuously improve and renew working methods, CRM systems and apply new technology.
• Develop and improve routines and documentation to facilitate development and introduction.
• Overlock and developing our sales channels in the best possible way.
• Plan and implement trainings, both basic and advanced.
• Ensure that our customers always receive up-to-date information.
• Other tasks and responsibilities may be assigned from the Customer Service Manager based on the business needs and development.

You as a person
It is really important that you are a responsible team player who always does your best to create a great team performance. As a leader you need to be present and coaching. We are looking for a driving person who loves to see others grow. We also see you:

• Likes a high tempo, works efficiently and are good at making priorities. We see that you work hard and can work long days when necessary.
• Motivated by taking on and difficult tasks and working towards high goals.
• Has a commercial awareness and naturally identifies business opportunities as well as understanding profit, loss and added value.
• Have a team spirit while as well as being able to work independently. Its also always important to retaining a professional attitude.

Requirements

• At least five years of work experience
• 1-3 years of leadership experience
• Good knowledge of the Office package
• Very good computer experience
• Previous sales experience
• Good organizational skills
• Very good ability to express yourself in speech and writing
• Fluent English and Swedish in speech and writing

You report to the Customer Service Manager. Please note that the work is accruing to schedule which can partly also be evenings and weekends

Other information

You will be based in out head office in Norrköping. You will report to our Customer service manager. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously. Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with main offices in Stockholm and Norrkoping. We have local offices in four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for a Fashion product designer/developer who is motivated, creative and a perfectionist. You’ll work together with the product development team in Stockholm to develop and design world-class products that continue to strengthen iDeal of Sweden’s fashion image and vision to become a global fashion brand.

We see that you have several years of experience in designing/sketching and develop products within the fashion category, preferably within accessories. And are very interested in fashion, with a great eye of spotting trends and make your own analyzes. We also value if you have experience of working with China.

If you have a background in fashion development and have the skills and drive necessary to fulfill the obligations in high growth, fast-paced company, we want to hear from you.

Your responsibilities:

• Do researches of trends, colors, patterns, trims, etc together with the product development team.
• Develop new ideas of new products and product categories in line with iDeal of Sweden’s brand vision and iDeal of Sweden’s target group.
• Sketch and visualize ideas and concepts where 3D modeling and rendering skills are a plus.
• Complete design specification package, including flat sketch with measurements, construction details and any predefined performance standards.
• Maintain close contact with suppliers and give comments on the various development samples with an emphasis on quality and fit.
• Produce and oversee instructions and comments on prototypes, pre-production and production samples.
• Work to assure the highest quality of the products.

We’re looking for someone with:

• A Bachelor’s Degree Design – Industrial, Product, Fashion or related field. Or have at least 3 years of work experience within product design, preferably within fashion accessories.
• Strong sense of fashion and awareness of global trends with the ability to make your own analyzes. With a thorough knowledge of silhouettes, fabrication, color use, graphics and trims for accessories.
• Thorough understanding of design & development process from inception through production.
• Experience of working closely with suppliers oversea.
• Ability to create full-scale sketches as needed for prototype making, such as Tech packs. If you can make hand sketches it’s a plus.
• Rich on ideas, have a growth mindset and are willing to try and experiment.
• Works well in a rapidly changing and fast-moving environment.
• Is well organized with close attention to detail and sense of proportion.
• Full proficiency with excellent skills in Illustrator and Photoshop - 3D modeling programs are a plus
• Attention to detail, initiative, organization and strong verbal and written communication skills. Fluency in English is a requirement
• Have the possibility to travel for work, when needed.

How to apply:
Please send your application as soon as possible as we are reviewing them continuously. The position is a full-time position and you will be placed in either Norrköping or Stockholm

If you have questions about the position, you are welcome to email us at [email protected]. Please note that we do not accept job applications through email. Visa mindre

iDeal of Sweden is now looking for a Customer Service Manager to our Sales and Customer team in Norrköping.

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

The customer service team consists of 14 Sales & Customer Service Agents at the moment but are constantly growing. The team handles all B2C two-way communication through iDeal. This means email, live chat, social media channels, reviews pages etc. The working environment can be described as entrepreneurial and fast-paced – where you have great opportunities to develop and grow

In the role as Customer Service Manager, you will lead the business development of the Customer Service department. This means constantly looking for ways to improve our service level, streamlines processes and setting up new routines and processes. You will, together with team leaders, be managing a large team, which includes coaching the employees and solve issues when they arise.

Areas of responsibility

• Continuously improve and ensure that we maintain the highest standards in satisfaction, efficiency and returning customers.
• Responsible for the customer service team and their KPI's.
• Ensure that the team works in an efficient way, with clear guidelines and in line with iDeal Of Swedens goals.
• Recruiting and reconciliations
• Develop working methods and motivational tools.

Your profile
As a person, you are a natural leader that loves to develop people and teams. You set and maintain clearly defined measurable goals and high-quality standards. It is also important to have an understanding of the commercial landscape to be able to identify business opportunities—always with the customer in mind.

• Multi-tasker with the ability to manage multiple projects.
• Service-minded, sales-focused, structured, and flexible.
• Likes a high tempo, works efficiently and are good at making priorities and delegate tasks.
• Motivated by taking on difficult tasks and working towards high goals.
• Has a commercial awareness and naturally identifies business opportunities as well as understanding profit, loss and added value.
• You are comfortable taking initiatives and finding solutions to problems.

Your background:

• At least 3 years of leadership experience
• Good knowledge of the Office package
• Experience from an e-commerce company
• Very good computer experience
• Previous sales experience
• Good organizational skills
• Very good ability to express yourself in speech and writing
• Fluent English and Swedish in speech and writing

Other information

You will be based in our head office in Norrköping and report to the E-Commerce Director in Stockholm. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously. Visa mindre

iDeal of Sweden is now looking for a Customer Service Manager to our Sales and Customer team in Norrköping.

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

The customer service team consists of 11 Sales & Customer Service Agents at the moment but are constantly growing. The team handles all B2C two-way communication through iDeal. This means email, live chat, social media channels, reviews pages etc. The working environment can be described as entrepreneurial and fast-paced – where you have great opportunities to develop and grow

In the role as Customer Service Manager, you will lead the business development of the Customer Service department. This means constantly looking for ways to improve our service level, streamlines processes and setting up new routines and processes. You will, together with team leaders, be managing a large team, which includes coaching the employees and solve issues when they arise.

Areas of responsibility

• Continuously improve and ensure that we maintain the highest standards in satisfaction, efficiency and returning customers.
• Responsible for the customer service team and their KPI's.
• Ensure that the team works in an efficient way, with clear guidelines and in line with iDeal Of Swedens goals.
• Recruiting and reconciliations
• Develop working methods and motivational tools.

Your profile
As a person, you are a natural leader that loves to develop people and teams. You set and maintain clearly defined measurable goals and high-quality standards. It is also important to have an understanding of the commercial landscape to be able to identify business opportunities—always with the customer in mind.

• Multi-tasker with the ability to manage multiple projects.
• Service-minded, sales-focused, structured, and flexible.
• Likes a high tempo, works efficiently and are good at making priorities and delegate tasks.
• Motivated by taking on difficult tasks and working towards high goals.
• Has a commercial awareness and naturally identifies business opportunities as well as understanding profit, loss and added value.
• You are comfortable taking initiatives and finding solutions to problems.

Your background:

• At least 3 years of leadership experience
• Good knowledge of the Office package
• Experience from an e-commerce company
• Very good computer experience
• Previous sales experience
• Good organizational skills
• Very good ability to express yourself in speech and writing
• Fluent English and Swedish in speech and writing

Other information

You will be based in out head office in Norrköping and report to the E-Commerce Director in Stockholm. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously. Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for new team members to our sales and customer service team. The right candidate shall be service minded, responsible, structured and flexible. You don’t easily get stressed, always keep a positive attitude and you can handle a high work-load. It’s important to have a team spirit as well as being comfortable working independently. We very much encourage taking own initiatives but it’s also important to follow instructions and procedures set by iDeal of Sweden.

Working with customer service at iDeal of Sweden, you will provide service for our international customers. You will mainly be responsible for our German customers and it’s important to be fluent in German

Main responsibilities

• Customer service/sales via telephone, mail and live chat
• Social Media coverage
• Returns
• Complaints

Requirements for the role

• Fluent in German and English
• At least 2 years relevant work experience
• Good knowledge of the Office package
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Full time
Starting date: As soon as possible
Working hours: According to schedule.

You will be based in out head office in Norrköping. You will report to our Customer service manager. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously, but no later than 2019-04-30 Visa mindre

Vill du vara med i ett av Sveriges snabbast växande bolag? iDeal of Sweden är ett globalt och snabbt växande mode- och livsstilsmärke med huvudkontor i Norrköping. Vi har lokalkontor i Stockholm och fyra andra länder runt om i världen. Vi letar alltid efter begåvade människor som vill växa tillsammans med oss - är du en av dem?

Vi är ett ungt företag som växer snabbt vilket ställer höga krav på dig samt stort eget ansvar. Vi ger dig chansen att få vara med i ett expansivt bolag med stora möjligheter till inflytande. iDeal of Sweden är ett bolag för att utforska din potential och skjuta fram gränserna för vad som är möjligt. Företaget letar efter människor som vill växa, tänka, drömma och skapa. Vi söker hard workers, ledare och visionärer.

Nu är vi på jakt efter ytterligare en Team Leader till vårt Influencer Marketing Team som kommer ansvara för följande marknader: US/CA, AUS/UK, IT/FR, AT/BE, GR/ES

I rollen som Team Leader kommer du att ansvara för ett Team om upp till åtta personer och coacha dem i deras dagliga arbete med influencer marketing och eventplanering. Du rapporterar till Social Media Manager.

Som person är du driven, strukturerad och van att arbeta under tidspress. Vi ser att du har tidigare erfarenhet av ledarskap, samt försäljning och marknadsföring via sociala medier. Du har en ”hardworking attitude” och strävar alltid mot att hitta nya vägar för att driva teamet framåt.

Ansvarsområden

• Coacha teamet i det operativa arbetet med influencer marketing & eventplanering
• Personalansvar som innefattar avstämning, coaching och rekrytering
• Ta fram kampanjer och strategier för att ständigt förbättra teamets resultat

Krav

• Goda kunskaper i engelska och svenska
• Gärna någon form av erfarenhet från följande länder: US/CA, AUS/UK, IT/FR, AT/BE, GR/ES
• Erfarenhet av ledarskap och marknadsföring
• God datorvana och i officepaketen

Mer om tjänsten
Du utgår från vårt kontor i Norrköping eller Stockholm. Vi erbjuder ett ansvarsfullt arbete i ett företag som växer snabbt och där personalsammanhållningen är mycket god. För rätt person finns goda möjligheter till inflytande över arbetssätt, utveckling av arbetsuppgifterna och att växa inom bolaget.

Tjänsten ska tillsättas omgående och rekryteringsarbetet sker löpande. Har du frågor om tjänsten är du välkommen att maila till [email protected]. Observera att vi ej tar emot ansökningar via e-mail. Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for new team members to our sales and customer service team. The right candidate shall be service minded, responsible, structured and flexible. You don’t easily get stressed, always keep a positive attitude and you can handle a high work-load. It’s important to have a team spirit as well as being comfortable working independently. We very much encourage taking own initiatives but it’s also important to follow instructions and procedures set by iDeal of Sweden.

Working with customer service at iDeal of Sweden, you will provide service for our international customers. You will mainly be responsible for our German customers and it’s important to be fluent in German

Main responsibilities

• Customer service/sales via telephone, mail and live chat
• Social Media coverage
• Returns
• Complaints

Requirements for the role

• Fluent in German and English
• At least 2 years relevant work experience
• Good knowledge of the Office package
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Full time
Starting date: As soon as possible
Working hours: According to schedule.

You will be based in out head office in Norrköping. You will report to our Customer service manager. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously, but no later than 2019-04-30 Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for new team members to our sales and customer service team. The right candidate shall be service minded, responsible, structured and flexible. You don’t easily get stressed, always keep a positive attitude and you can handle a high work-load. It’s important to have a team spirit as well as being comfortable working independently. We very much encourage taking own initiatives but it’s also important to follow instructions and procedures set by iDeal of Sweden.

Working with customer service at iDeal of Sweden, you will provide service for our international customers.

Main responsibilities

• Customer service/sales via telephone, mail and live chat
• Social Media coverage
• Returns
• Complaints

Requirements for the role

• Fluent in Swedish and English
• At least 2 years relevant work experience
• Good knowledge of the Office package
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Full time
Starting date: As soon as possible
Working hours: According to schedule.

You will be based in out head office in Norrköping. You will report to our Customer service manager. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously, but no later than 2019-04-26. Visa mindre

iDeal of Sweden is now looking for a Customer Service Manager to our Sales and Customer team in Norrköping.

iDeal Of Sweden is a global and fast-growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

The customer service team consists of 11 Sales & Customer Service Agents at the moment but are constantly growing. The team handles all B2C two-way communication through iDeal. This means email, live chat, social media channels, reviews pages etc. The working environment can be described as entrepreneurial and fast-paced – where you have great opportunities to develop and grow

In the role as Customer Service Manager, you will lead the business development of the Customer Service department. This means constantly looking for ways to improve our service level, streamlines processes and setting up new routines and processes. You will, together with team leaders, be managing a large team, which includes coaching the employees and solve issues when they arise.

Areas of responsibility

• Continuously improve and ensure that we maintain the highest standards in satisfaction, efficiency and returning customers.
• Responsible for the customer service team and their KPI's.
• Ensure that the team works in an efficient way, with clear guidelines and in line with iDeal Of Swedens goals.
• Recruiting and reconciliations
• Develop working methods and motivational tools.

Your profile
As a person, you are a natural leader that loves to develop people and teams. You set and maintain clearly defined measurable goals and high-quality standards. It is also important to have an understanding of the commercial landscape to be able to identify business opportunities—always with the customer in mind.

• Multi-tasker with the ability to manage multiple projects.
• Service-minded, sales-focused, structured, and flexible.
• Likes a high tempo, works efficiently and are good at making priorities and delegate tasks.
• Motivated by taking on difficult tasks and working towards high goals.
• Has a commercial awareness and naturally identifies business opportunities as well as understanding profit, loss and added value.
• You are comfortable taking initiatives and finding solutions to problems.

Your background:

• At least 3 years of leadership experience
• Good knowledge of the Office package
• Experience from an e-commerce company
• Very good computer experience
• Previous sales experience
• Good organizational skills
• Very good ability to express yourself in speech and writing
• Fluent English and Swedish in speech and writing

Other information

You will be based in out head office in Norrköping and report to the E-Commerce Director in Stockholm. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously, but no later than 2019-04-30 Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

We are now looking for new team members to our sales and customer service team. The right candidate shall be service minded, responsible, structured and flexible. You don’t easily get stressed, always keep a positive attitude and you can handle a high work-load. It’s important to have a team spirit as well as being comfortable working independently. We very much encourage taking own initiatives but it’s also important to follow instructions and procedures set by iDeal of Sweden.

Working with customer service at iDeal of Sweden, you will provide service for our international customers. You will mainly be responsible for our German customers and it’s important to be fluent in German

Main responsibilities

• Customer service/sales via telephone, mail and live chat
• Social Media coverage
• Returns
• Complaints

Requirements for the role

• Fluent in German, Swedish and English
• At least 2 years relevant work experience
• Good knowledge of the Office package
• Very good computer experience
• Good organizational skills
• Ability to express yourself in speech and writing in a good way
• Positive mindset and a professional approach

Other information
Employment type: Full time
Starting date: As soon as possible
Working hours: According to schedule.

You will be based in out head office in Norrköping. You will report to our Customer service manager. The position is a full-time position and will be filled as soon as we find the right candidate. Please send your application as soon as possible as we are reviewing them continuously, but no later than 2019-04-30 Visa mindre

iDeal Of Sweden is a global and fast growing fashion and lifestyle brand with HQ in Norrkoping. We have local offices in Stockholm and four other countries around the globe. We are always looking for talented people who want to grow together with us. During the last two years, the brand iDeal Of Sweden has been growing stronger and stronger and we’re aiming to further establish internationally. We give you the possibility to join a truly entrepreneurial company and to be a part of our exciting journey.

Inspired by film, GIFs, dynamic content, and all things motion? Does a fast-paced working environment filled with energy and creativity engage you?

We’re looking to shore up our world-class design team with a motion graphics designer – an exciting opportunity for a passionate, dedicated motion graphics aficionado to elevate our brand, work on cutting-edge projects, and make magic happen.

A key to our success has been keeping as much of our design and development in-house. We have managed to situate our brand successfully within the global fashion accessories industry, expanding our business to new countries every year. We are a young and fast-growing company, and we place high expectations and goals for all our new team members from day one (In fact, DI listed us as one of Sweden’s 20 strongest employers to list on your resume)

As a Motion Graphics Designer, your mission will be to strengthen iDeal’s positive brand sentiment among its customers by contributing substantial motion graphics and dynamic content material. Your role is to produce fashion-forward, trend-savvy work (with a focus on market-friendly, sales-focused designs and products) in order to support and maximize our business goals). You will work in close collaboration with the Marketing/Social Media team. Your main tasks will include producing content for our social media channels, website, exhibitions, etc., as well as contribute to our continuously developed brand guide. In addition to this, you will be working on improving our design system throughout the lifecycle—from workflow and process automation to company-wide deployment.

About you
Besides creativity and efficiency, you are a natural leader. You possess an uncanny ability to prioritize your action points. You set and maintain clearly defined measurable goals, and high-quality standards. You have an understanding of the commercial landscape and can identify business opportunities—always with an eye to highlight our products and maximize sales. You must master the tools we use:

• AfterEffects
• Premier
• Photoshop
• Illustrator

Also mastering the following tools is advantageous:

• Cinema 4D
• Maya + relevant 3D rendering tool

You possess a proficiency in both Swedish and English (extra languages are a plus). Of course, your portfolio must be crisp and showcase your diverse talents! Provide a link in your application or attach a portfolio (PDF) together with your CV. To apply for the Graphic Motion Designer position, we expect a relevant education or work experience.

Other information
You will be based in either of our main offices; Stockholm or Norrköping. You choose. You will report to our Senior Art Director. The position is a full-time position and will be filled as soon as we find the right candidate.

iDeal Of Sweden is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. This is the chance to be a part of a company in the midst of hockey-stick growth. The opportunities to grow within the team are there—you just have to work hard and commit to the team’s tactical objectives.

If you have questions about the position, you are welcome to email us at [email protected]. Please note that we do not accept job applications through email. Visa mindre

Vill du vara med i ett av Sveriges snabbast va¨xande bolag? iDeal of Sweden a¨r ett globalt och snabbt va¨xande mode- och livsstilsma¨rke med huvudkontor i Norrko¨ping. Vi har lokalkontor i Stockholm och fyra andra la¨nder runt om i va¨rlden. Vi letar alltid efter bega°vade ma¨nniskor som vill va¨xa tillsammans med oss. iDeal of Sweden a¨r ett entrepreno¨riellt fo¨retag och so¨ker dig som ocksa° a¨r det. iDeal of Sweden har haft en mycket snabb tillva¨xt och har blommat upp som ett av de snabbast va¨xande bolagen i Sverige. Grunden till detta a¨r en stark entrepreno¨riell kultur som pra¨glas av ett tydligt ledarskap med fokus pa° gemenskap, tillva¨xt och resultat. I takt med att bolaget va¨xer beho¨ver vi nya talanger som kan sto¨tta pa° den fortsatta resan.Vi a¨r ett ungt fo¨retag som va¨xer snabbt vilket sta¨ller ho¨ga krav pa° dig samt stort eget ansvar.

iDeal of Sweden so¨ker en nu en Team Leader till va°rt Sales & Customer Service Team i Norrköping.

Rollbeskrivning
Du kommer att vara en del av kundtjänstteamet. Utöver att hantera kunder genom våra olika försäljningskanaler så kommer dina huvudsakliga arbetsuppgifter kommer att vara:


• Att stötta Customer Service Manager
• Schemaläggning av personal
• Ansvara för personalpool med deltidsansta¨llda.
• Coachning av kundtja¨nstteamet hos iDeal Of Sweden 
• Hantera eventuella konflikter ur ett ledarskapsperspektiv
• Se till att teamet håller fokus på kundernas behov och upprätthåller företagets höga normer för kvalitet och kvantitet. 
• Sa¨kerställa att teamet arbetar ma°linriktat mot tydliga ma°lsa¨ttningar.
• Ansvara för att attt följa upp teamets fo¨rsa¨ljning och andra KPI:er.
• Ha°lla schemalagda avstämningsmöten varje vecka individuellt.
• Kontinuerligt fo¨rba¨ttra och fo¨rnya arbetssa¨tt, CRM-system och applicera ny teknik.
• Ta fram och fo¨rba¨ttra rutiner och underlag fo¨r att underla¨tta utveckling och introduktion.
• Vara en ledstja¨rna genom att arbeta med och utveckla våra försäljningskanaler på bästa vis.
• Planera och implementera utbildningar, ba°de grundla¨ggande och mer avancerade.
• Säkerställa att va°ra kunder alltid får uppdaterad information vid evenentuella sto¨rningar eller uppdateringar.
• Övriga uppgifter och ansvarsområden kan komma att tilldelas från Customer Service Manager baserat på verksamhetens behov och utveckling.

Du som person
Det är av yttersta vikt att du är en ansvarstagande lagspelare som alltid gör ditt bästa för att teamet ska prestera på topp. Ett närvarande, coachande och situationsanpassat ledarskap är en förutsättning för att lyckas i rollen. Vi är ute efter en drivande person som älskar att se andra att växa. Vi ser även att du:


• Gillar ett högt tempo, arbetar effektivt och har en hög prioriteringsförmåga. Att du arbetar hårt och utökar arbetsdagen när det är nödvändigt ser vi som en självklarhet.
• Accepterar och tar dig an svåra uppgifter och triggas av att arbeta mot högt uppsatta mål. 
• Har en medfödd kommersiell medvetenhet och identifierar affärsmöjligheter naturligt. 
• Är finansiellt medveten och tänker kring vinst, förlust och mervärde.
• Har en lagspelaranda samtidigt som du levererar i ditt sja¨lvsta¨ndiga arbete, beha°ller en professionell insta¨llning och a¨r noggrann. Trots det a¨r du inte fra¨mmande till att ta egna initiativ och ser det som en sja¨lvklarhet att finna lo¨sningar sja¨lv.

Efterfrågad erfarenhet/kunskap


• Minst fem a°rs arbetslivserfarenhet
• 1-3 års ledarskapserfarenhet
• Goda kunskaper i Officepaketet
• Mycket god datorvana
• Tidigare sa¨ljerfarenhet
• God organisationsfo¨rma°ga
• Mycket god fo¨rma°ga att uttrycka dig i tal och skrift
• Flytande engelska och svenska i tal och skrift

Meriterande


• Tidigare erfarenhet av att arbeta som teamleader/gruppchef
• Ledarskapskurser
• Övriga språkkunskaper är önskvärd. Tyska, norska och finska är extra meriterande

Du rapporterar till Customer Service Manager. Observera att arbetet är förlagt till en del till kvällar och helger.

Du kommer att utgå från toppmoderna lokaler på bästa adress i Norrköping. Vi erbjuder dig ett ansvarsfullt arbete i ett företag som växer snabbt och där personalsammanhållningen är mycket god. För rätt person finns goda möjligheter till inflytande över arbetssätt, utveckling av arbetsuppgifterna och att växa inom bolaget. iDeal of Sweden a¨r ett bolag fo¨r att utforska din potential och skjuta fram gra¨nserna fo¨r vad som a¨r mo¨jligt.

Tjänsten ska tillsättas omgående och rekryteringsarbetet sker löpande. Har du frågor om tjänsten är du välkommen att maila till [email protected]. Observera att vi ej tar emot ansökningar via e-mail. 

Vi ser fram emot din ansökan! Visa mindre

iDeal Of Sweden is one of the leading e-commerce companies when it comes to Facebook & Instagram advertising. Paid Social team creates the backbone of iDeal Of Sweden’s e-commerce and marketing departments – all the way from driving traffic & conversions and building the brand in the most important social media channels. The team is responsible for an ad spend of about 20M EUR. The focus is always on performance and direct response marketing, optimizing campaigns, ad sets and ads towards set KPIs and finding new ways to scale business and growth. The team is responsible for our global marketing – we have currently 18 online shops and we are expanding our markets rapidly.

iDeal Of Sweden is looking for a talented Paid Marketing Manager to join its fast-growing team. As Paid Marketing Manager you will be running iDeal Of Sweden’s campaigns on Facebook, Instagram, Snapchat, Pinterest, and other social channels as well as optimize the campaigns, run tests, collaborate on projects and identify opportunities to improve and scale performance. The main focus of this role is to optimize and scale activities and campaigns in order to overachieve our KPIs and growth goals.

Key responsibilities:


• Part of a team, which is responsible for all paid advertisements on Facebook and Instagram, and other social channels
• Plan, create, manage and optimize data- and performance driven campaigns
• Optimize and follow-up KPIs based on campaign types, placements and customer groups
• On-going analysis and continuous A/B/C-testing in order to identify opportunities to improve performance and scalability in ad accounts and in different markets
• Responsible for set marketing budget and overachieving sales and profitability goals
• Drive innovation within content production and ensure that iDeal’s campaigns, ad sets and ads are continuously updated, on-brand and inspiring
• Collaborate with Marketing with Design departments when it comes to content, ad copys and brand consistency

 Requirements:


• 1-3 years of experience in Facebook marketing
• Experience of working in Business Manager, Ads Manager or in Facebook marketing platform (such as Smartly.io)
• Good analytical skills and interest in using programs such as Excel, Google Data Studio, and GA
• Passionate about maximizing performance
• Capacity to plan and multitask, well organized and efficient
• Enjoys working in a creative, fast-paced environment
• Eye for details and content, interest in copywriting and storytelling
• A true team player who enjoys contributing and exchanging ideas with other teams in the business
• A positive and can-do attitude, great sense of humour, empathy, creative yet pragmatic





Other information
You will be based in Norrköping or Stockholm. The position is a full-time position and will be filled as soon as we find the right candidate. 

iDeal Of Sweden is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. This is the chance to be a part of a company in the midst of hockey-stick growth. 

If you have questions about the position, you are welcome to email us at [email protected]. Please note that we do not accept job applications through email. Visa mindre